1. Your Personal Information

At Hosting.gl, we prioritize the protection of your personal information. In this section, we present our privacy policy, which delves into the details of the personal data we collect and how we handle it carefully and responsibly.

When you make the decision to enter into an agreement with Hosting.gl ApS or simply visit our website, you give us permission to process your information. Rest assured that this processing is done in strict compliance with applicable data protection laws and the guidelines we have established in this privacy policy.

2. Access to Your Information

It is important to us to ensure that your personal information remains protected and is only accessible to those with necessary authorization. Only the management and specific employees of Hosting.gl, who have a relevant role in data processing, have access to the information you have registered with us. This ensures that your data remains in safe hands and that only those with a direct need to know the information can access it.

3. Data Controller

Hosting.gl ApS is the data controller entity that ensures your personal information is handled in accordance with applicable laws. If you have any questions or concerns regarding the processing of your personal information, you can always contact us at the following address:

Hosting.gl ApS
Postbox 255
3900 Nuuk, Greenland
CVR No. 42645990

4. Definition of Personal Information

In data protection, "personal information" refers to any information that can be used to identify an individual, either directly or indirectly. This includes, but is not limited to, information such as name, address, email, and other specific contact details. Understanding this precise definition is central to our commitment to properly protect and handle the information we collect from our users.

5. Collection of Personal Information

We collect personal information in the following situations:

  • Purchases and Orders: When you make purchases of our products or order our services.
  • Account Creation: When you create a customer account with us.
  • Newsletter Subscription: When you subscribe to our newsletter.
  • Support Requests: When you create a support request.

Note: Incomplete orders at Hosting.gl result in the associated information being deleted after 30 days.

6. Use of Personal Information

  • General Contact Information: To provide our products and services, we collect basic contact information such as your name and address. We use your email for purposes such as order confirmations and sending product information.
  • Credit Card Information: Hosting.gl does not store your credit card data. The security on our payment pages is enhanced through encryption and PCI certification.
  • Passwords: For your protection, passwords are stored either encrypted or as a hash value.
  • Newsletters: With your consent, we use your email address to send newsletters. Unsubscribing is possible at any time through the unsubscribe link in the newsletter.
  • IP Address: To protect our systems and users, we log your IP address. This helps us prevent unauthorized access and potential violations.
  • Data Storage: The personal information we collect is stored on our secure servers located in Denmark and Germany.

7. Sharing of Personal Information

  • Data Sales: We never sell your personal information to third parties.
  • Partnerships: Your data may be shared with our parent company, affiliated companies, and carefully selected partners when necessary for business operations.
  • Domain Registration: When registering domains, your information is forwarded to the respective domain registry to complete the registration process.
  • Subprocessors: For a complete and detailed list of our subprocessors, please visit: Hosting.gl/databehandleraftale

8. Your Rights

As a user at Hosting.gl, you have the following rights regarding your personal information:

  • Access and Correction: You have the right to access, correct, or delete your personal information.
  • Objection: You can object to the processing of your data.
  • Complaint: You have the right to lodge a complaint with the relevant data protection authority if you believe your data rights have been violated.

To exercise these rights and manage your information, you can use our online control panel.

9. Changes to the Policy

We reserve the right to make changes to this privacy policy to reflect updated legal requirements or changes in our data processing practices. Any changes will be posted on this page, so we recommend regularly visiting our privacy policy to stay updated.

10. Contact

If you have any questions regarding our privacy policy or data processing practices, please do not hesitate to contact our support team for further information.

This data protection policy was last revised and updated on September 7, 2023.